Leading a Service Development







15 Weeks


Part time - 15 Credit



Course leader

Judy Moore


in partnership with MDX Displays a larger version of this image in a new browser windowEffective leadership is a key component of effective and sustained service development.  The module will enable students to develop their knowledge of the key aspects of leadership within their sphere of professional practice, and apply it to make recommendations to improve an aspect of service delivery.

This module will enable students to demonstrate their achievement in relation to the States of Guernsey Competency Framework (2017) sections:

  • Leadership:  Changing and Improving
  • Leadership:  Making Effective Decisions

Healthcare Leadership Model (NHS Leadership Academy, 2013) dimensions:

  • Inspiring shared purpose
  • Leading with care
  • Sharing the vision
  • Developing capability

Leadership Qualities Framework (Skills for Care, 2016) dimensions:

  • Improving services

This module is quality assured by Middlesex University and the student will receive a Middlesex University award on successful completion.

Course content

Module aims:
This module aims to enable students to critically explore leadership in the context of managing change to improve and develop service delivery.

Knowledge (understanding):

  1. Critically review recent local, national and international change in an area relevant to the student’s field of practice, considering the drivers for this change
  2. Critically analyse the impact of this change on a specific aspect of local practice, and challenges that were encountered during the implementation process
  3. Critically appraise how models of leadership can be utilised to facilitate change.

Skills (competencies):

Develop a project plan to lead a change in the student's area of practice, identifying potential barriers to this process and how effective leadership may be utilised to facilitate the change.


The student will have the opportunity to explore the following; 

  • Recent developments in local, national and international practice.
  • Current local strategic development plans
  • Leadership models and skills for change management
  • Project management
  • Change management models and theory
  • Potential barriers and resistance to change
  • Stakeholder analysis and involvement
  • Legal and ethical considerations in change management
  • Evaluation of change


The students will undertake 150 hours of independent and facilitated learning over one semester of 15 weeks.

Our pedagogical approach, aligned to Universal Design for Learning (CAST 2018), is to offer a range of teaching and learning experience to enable deep learning and mastery of the subject. Using a blended learning multimedia approach, teaching content will be available using technology such as videos, narrated PowerPoints and podcasts through the Institute’s Learning Pod. Knowledge and understanding, as well as application to the student’s area of practise, will be developed through a range of teaching methods and formative assessment suited to the module content.

To undertake this module students will be expected to apply the knowledge gained to write a business proposal and present it to relevant stakeholders, thus developing skills in presenting a persuasive case for change. They will also have the opportunity to evaluate their own leadership skills in relation to leading service development, and to expand their knowledge of change management theory. They will also undertake formative assessment tasks such as a written review of recent international change which may affect their area of practice.
There will be embedded sessions to address the expectations of studying at Masters level for all students who are new to this level of study, which will also be available to continuing students, as well as access to additional optional study skills sessions, both online and workshop based

Assessment methods
The assessment method for this module comprises one summative tasks chosen from two optional tasks. For either option students will be required to select an area of practice in need of development - this may be related to that identified by the student while undertaking the ‘Leading a Quality Service Module’ (PGRA706). This choice of options will allow students to opt for the task which best reflects their role and responsibilities, ensuring that they are able to complete a meaningful piece of work. This assessment strategy is designed in accordance with the programme’s pedagogic approach for inclusive learning.

Task 1 Option 1:
A 2,000 word business proposal to implement change within an area of practice, with justification for the need for this change in light of national and international best practice. It will include a project plan and consideration of how the student will lead the change management process. This proposal will be presented to a panel of relevant stakeholders and fellow students.

Task 1 Option 2:
A 3,000 word critical essay that will consider leadership models and styles that have been, and could be used in future to implement change both locally, nationally and internationally, and evaluate the effectiveness of these changes. It will include identification of a potential change in current practice and a brief, justified project plan.

This assessment will demonstrate the student’s achievement of Learning Outcomes K1 to 4, and S1, and contribute to 100% of the total module mark.

Entry requirements

Students accessing this programme will normally hold a relevant first degree (2:2 or above). Consideration will be given to applicants who have extensive experience and can demonstrate that they have the equivalent 'graduate level' skills by virtue of this experience. These individuals will be able to seek alternative entry through the accreditation of prior learning process. International students must demonstrate competence in English language through IELTS 6.5 (with minimum 6.0 in all components) or equivalent.

Fees and funding

Funding may be available for States of Guernsey employees. Please discuss with your manager. 


This module is a designated module of the leadership programmes and completion of these programmes will enable students to take on more advanced leadership roles

Book now


Share this page